We aim to get your VSPR order to you as swiftly and smoothly as possible. Below you'll find all the details on our delivery options, costs, and timelines.
Standard UK Shipping: £4.99 (3–10 business days, tracked via Royal Mail or equivalent)
Orders are dispatched from our warehouse Monday-Friday, excluding UK public holidays.
If a parcel is refused or goes unclaimed and is returned to us, any original shipping fees or return handling costs will be deducted from your refund.
If the parcel is abandoned or destroyed by the courier due to failure to collect, no refund will be issued.
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your parcel every step of the way. Please be sure to check your spam folder for this email.
If you experience any issues with your delivery (e.g., lost, delayed, or damaged parcels), please contact our Customer Experience team at help@vsprofficial.com. We recommend reaching out within 7 days of your expected delivery date.
Please ensure your delivery address is correct at the time of ordering. VSPR is not responsible for parcels delivered to incorrect or incomplete addresses provided by the customer.
Currently, we do not offer free shipping. Our shipping fees are kept minimal to ensure swift, reliable delivery via trusted courier partners.
On occasion, we may offer free shipping as part of a special promotion - keep an eye on our website, newsletter, or social media for upcoming offers!
Still need help?
If you haven’t found what you’re looking for, we’re here to help.
Email us anytime at help@vsprofficial.com. We aim to respond within 2 business days.